FAQ
FAQ
The hoof contains over a dozen different structures. These include cartilage, bone, tendons, ligaments and other tissues. The coffin bone, also known as the pedal bone, is the major hoof bone. Under the coffin bone is the navicular bone that is surrounded by the navicular bursa. The main tendon in the hoof is the deep flexor tendon that connects to the bottom of the coffin bone. The digital cushion is a blood-filled structure in the middle of the hoof. It is flexible and assists the frog in shock absorption and blood flow. The digital cushion changes from use to a fibrous tissue. When these fibers break down or do not form properly, it may result in an oft misunderstood condition called Navicular Disease/Syndrome. GOLDEN WINGS HORSESHOES provide added protection.
GOLDEN RULE
CUSTOMER SERVICE
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IF YOU LIKE TO DISCUSS ANY QUESTION OR CONCERN, PLEASE CALL (602) 909-3144 8:00 A.M.–9:00 P.M. ARIZONA TIME ZONE
We’ll do our best to answer. Or leave a voice mail. OR PREFERRED PLEASE TEXT, or email, for a convenient time of day for your time zone location, to goldenwingshorseshoes@gmail.com. We’ll return your inquiry as quickly as possible.
QUESTIONS OR CONCERNS
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ORDERING-SHIPPING-PRICING
Are shoes sold separately or pairs?
Any quantity of shoes ordered are sold by pairs.
How do I place an order by phone?
For your protection, we prefer encrypted credit card orders online. Phone orders may be placed at 602-909-3144.
What phone number may we call for info, or to discuss my order?
(602) 909-3144, 9:00 A.M.–9:00 P.M. Arizona Time Zone.
What are order options if there are no payment options for my location?
We do business worldwide on our website or via Amazon.
How quickly can I have shoes shipped? What does shipping cost?
Shoes ship USPS Priority Mail. Shipping is $10.00 for 3 or fewer pairs of shoes. Shipping is free for 4 or more
pairs in the contiguous United States. Additional shipping cost for Alaska, Hawaii, and other countries is added
to your order.
Where can I buy your shoes in Pennsylvania?
You can only buy directly from Goldenwingshorseshoes.com, or Amazon.
Do you ship to Canada, and if so, approximate price?
The last four pairs shipped to Canada incurred an additional $26.90 in shipping and handling.
What phone should I call if the package was damaged, or the order was incomplete?
(602) 909-3144, 9:00 A.M.–9:00 P.M. Arizona Time. 100% satisfaction guaranteed.
Do you have a stock list for Australia to read about the product?
All product details are on our website and may be copied and printed.
Can I purchase shoes for delivery in Australia, and if so what’s the cost?
The last four pairs shipped to Australia incurred an additional $38.60 in shipping and handling.
MULE FOOTED
Will the shoe fit a more oblong horse hoof than normal? Can they be put on mules?
Mule-footed horses usually fit better than mules. Several orders have been placed for mules using a larger shoe
to gain length and trimming the shoe with nippers and rasp to fit. Mule hoof proportions and horse hoof proportions
are different. The experiment has worked well on some mules, not so well on others.
FARRIER / OWNER INSTALLATION
Do you have any farriers near Raleigh, N.C.?
Please check the farrier page. Easy to install; videos are online for farriers and owners.
Do you have directions for a farrier that’s never used them before?
Videos are online for farriers or owners. Shoes are easier to shoe than metal.
Must a farrier have knowledge to mount them?
Any person can read the details, watch videos online, and apply the shoes.
Why is the Golden Ratio important for these shoes?
It is important for every horse with any shoes for proper alignment of the foundation for the entire horse, which nature gave to each specific horse.
How are shoes modified to fit the hoof precisely?
With nippers or by rasping only the shoe to fit the hoof.
What’s the purpose for the 2 front nail holes?
Mud Nails #5 for additional traction for the toe area if needed.
Could you please send information about how to apply the shoes?
Videos are online for farriers or owners. Shoes are easier to shoe than metal.
PROPERLY SIZING
How do I fit the shoes properly without heating and bending?
Precise fitting using nippers or rasping only the shoe to fit the hoof allows the shoe to be fit perfectly as an extension of the natural hoof.
How do I order the correct size and convert inches to millimeters?
Check online for the detailed picture showing the bottom of the hoof with a red arrow across the widest part of the hoof
in millimeters, or convert inches to millimeters. Approximate conversions: 110 mm = 4 5/16", 115 mm = 4 1/2",
120 mm = 4 13/16", 125 mm = 4 7/8", 130 mm = 5 1/4", 135 mm = 5 5/16", 140 mm = 5 1/2". Or call (602) 909-3144.
Do I just put them on the front hooves?
Shoes are designed to help solve and/or avoid problems on both front and rear hooves, solving problems from sole to spine of your horse.
What size do I order for size O, double 00, or #4? I’m confused about metric sizing from inches.
Horseshoe companies or brands use 00-0-1-2-3-4, etc. for sizing. Most brands are different measurements, so that
system only works for that specific brand. Metric allows precise measurement across all brand sizing differences and internationally.
Please see the inches-to-metric chart on the Products page.
Do you make pony shoes?
Our smallest size is 110 mm at the widest part of the hoof. This shoe can be placed upon a smaller hoof by nipping off
the excess and rasping only the shoe to fit. The material matches natural hoof and can be drilled to guide nails into
the shoe without using the holes provided, being careful to observe correct nail placement based upon the white line limitation.
NAILS-GLUE-DURABILITY-RESETTING
How do these shoes attach to the hoof?
The holes are designed to lock in #6 City Head. Recommend #6 Mustad N.A. Clinch blocked firmly into shoe material.
Best practice: “High Nails are Happy Nails.”
Are these single-use shoes? Are the shoes resettable?
Yes, resettable. Normally 2 or more resets are available depending upon terrain.
Can the shoes be glued? If so, what glue is recommended? Are epoxies used to assure a perfect fit?
They are designed to lock #6 City Head nails into the nail holes using a clinch block to seat nails firmly into shoe material.
Experiments are currently in progress using VETTEC Super Fast Glue, with an update soon on results. No epoxies to fit.
Only nippers and rasp for a perfect fit.
Do you have new shoes each time the horse is trimmed? What’s the longevity compared to steel or aluminum?
Check the installation videos at Goldenwingshorseshoes.com with shoes removed after 12 weeks due to a farrier/owner
schedule mix-up; they could have been reset. They outlast metal shoes on most terrain.
Do the shoes stay tight at the heels, or pull away as the horse moves?
Shoes stay tight and are tough to remove. Just as with metal, nails should be clinch blocked firmly into the shoe material,
aimed high. They exit where aimed. High Nails are Happy Nails.
LAMINITIS-CUSHINGS-ISSUES
We have a pony that suffers from Laminitis... would these shoes help? What has been your experience with Laminitis or Cushings horses?
We don’t know, nor make any claim regarding Laminitis, Rotation, or Cushings issues. Several have ordered to experiment
with Laminitis. We’ve asked that they give us their assessment and opinion of their merit. None to our knowledge have
ordered to experiment with a Cushings horse. Please check the Testimonials page for a review from an owner about a
Laminitis horse using Golden Wings Horseshoes and Golden Ratio Measuring and Trimming Protocol for your consideration.
NAVICULAR SYNDROME
Would this type of shoe be helpful to ease severe navicular pain?
We don’t know, nor make any claim regarding Navicular Syndrome. Several have ordered to experiment with Navicular Syndrome.
We’ve asked they give us their assessment and opinion of their merit. Please check the Testimonials page for a review from
a farrier about a sound navicular horse using Golden Wings Horseshoes and Golden Ratio Measuring and Trimming Protocol.
LAMENESS & HOOF ISSUES
Do they help stumbling issues?
Designed to avoid and correct interference problems, these may be helpful if no underlying problems exist.
Long toe, underrun heels, with wedges — can these pull the heel/toe back?
Golden Ratio Measuring & Trimming Protocol may correct within 2–3 four-week shoeing cycles to allow adjustment to
nature’s alignment rather than using artificial wedge adjustment.
Do these shoes support the back of hoof and heels?
They are an extension of the natural hoof, trimmed even with the hoof wall.
Very thin soles, very lame... can he be more comfortable? Will they help my mare with flat front feet, ouchy barefoot, won’t move?
Probably yes, but it may take time to get accustomed to sole support.
How do these shoes allow the hoof to expand and contract?
Shoes are a flexible extension similar to the flexible natural hoof.
How is the frog able to function properly?
Exposed frogs interact directly with terrain barefoot. Golden Wings Horseshoes are designed for frog exposure directly
with terrain while protecting the coffin bone, sole, and overall hoof structure with 14 mm of flexible material similar
to natural hoof for shock absorption and traction. Do not over-trim or pare the frog excessively. Allow the frog to do its job.
How do the shoes prevent interference and forging?
The shoe is designed similar to a feral hoof traveling over hard terrain. When combined with Golden Ratio Measuring &
Trimming, it tends to avoid tendon, suspensory, ligament, and forging issues, as well as align bone structures, helping
to quicken and lengthen stride while protecting from sole to spine.
Can this shoe help our OTTB with foot issues and arthritis in LF fetlock?
Yes, if trimmed properly, the shoe should be more comfortable than metal.
SLIPPERY-SNOW-ICE-CEMENT-ASPHALT
How are the shoes on snow and ice? Does snow build up or cause snowballs?
We don’t know. We’ve shipped to Canada without feedback or incident.
Can studs be applied?
Four V-Trak Carbide Nails (2 on each branch front and rear) prolong the life of the shoe and work to help avoid slipping
on cement and asphalt in Arizona, as well as on ice and snow in Pennsylvania.
Are the shoes slippery on cement and asphalt?
They are far better than metal shoes on cement or asphalt. Four V-Trak Carbide Nails (2 on each branch front and rear)
prolong the life of the shoe and work to help avoid slipping.
RACEHORSES
Can these shoes be used on racehorses?
We currently haven’t had any feedback.
ADDITIONAL QUESTIONS
Are Golden Wings put on with nails as a conventional shoe?
Nails.
What is their longevity when used for weekly trail riding and grass pastures?
Up to 16 weeks over the rocky, stony Sonoran Desert.
In other words, are they a one-time use?
Resets sometimes several. Check out reviews on the website as well.
I can see that a farrier with some knowledge of your shoes would be required to mount them?
Very simple to install; again, see reviews and videos on the website or at HorseFlix.
Hot shoes last much longer on the horse than cold mounted shoes.
Usually not so. Metal installed hot or cold is usually dependent upon the terrain used to determine wear.
Golden Wings Horseshoes will outwear metal on most terrain.
Obviously yours are cold mounted.
Yes, no forge, anvil, or rounding hammer.
Are epoxies (or whatever) used to assure a perfect fit to the hoof?
Only rasp, nippers, and driving hammer.
Are there any farriers in Central Alabama you would recommend?
Not at this time to our knowledge; we’ve just started a Farrier Page. Any competent farrier, and most owners,
can install them. Very simple. See installation videos on the website or above at HorseFlix.
602-909-3144
goldenwingshorseshoes@gmail.com